Waxell

Play · MSPs and resellers

Shadow AI assessment for a client

Show the clientthe AI theydidn't know they had.

Push the endpoint agent and the browser extension through the MDM you already manage for the client. Within days the Shadow AI report shows the AI apps, extensions and personal accounts on their enrolled devices, with a name beside each one.

30 minutes. No commitment.

SOC 2 Type II attested · ISO/IEC 27001:2022 certified · HIPAA with a BAA · aligned to the EU AI Act and NIST AI RMF

endpoints · discovered apps
endpoints · discovered apps
  1. This play uses
  2. 01Discover
  3. 05Prove
The situation

Who

An MSP whose client asked whether their people are using AI, and expects a real answer rather than a survey.

What happened

The client's CEO read about an employee leaking data through a chatbot and wants to know whether it could happen to them.

What's at stake

Guessing, or billing a week of interviews that still miss the extensions and the personal logins.

The play
  1. 01Discover

    Deploy through their MDM. The inventory fills itself.

    The endpoint agent goes out through Jamf, Kandji, Intune, Hexnode or the client's RMM and the extension by browser policy; no user action, nothing to opt into. It reports every AI desktop app, coding agent and browser AI session per device, whether each runs on a personal or corporate account, and what it can reach. Devices start reporting within hours of the push.

    macOS and Windows · Chrome, Edge, Firefox · AI apps, coding agents and browser AI · personal vs corporate accounts

    endpoints · discovered apps
    endpoints · discovered apps
  2. 02Discover

    A name beside every finding.

    Device owners, set on the device or read from Hexnode, put a person next to every tool, so each finding names a person. Out of the box nothing is blocked during the assessment and the client's staff keep working as before; what you get is the picture of who uses what, on which account.

    device owners from Hexnode or the device page · nothing blocked by default · no user action

    endpoints · needs attention
    endpoints · needs attention
  3. 03Prove

    The Shadow AI report is the deliverable.

    Export the Shadow AI report: tools by adoption, personal versus corporate accounts, extensions nobody approved, devices that need attention. Walk the client through it in the review meeting. The findings are specific enough that the next conversation is about which rules to set, and that is the managed service.

    Shadow AI report · per-device evidence · export for the client

    endpoints · shadow AI report
    endpoints · shadow AI report
What the record shows
  1. ChatGPT · personal account · sessionendpoints · harbor-dental · front-desk-02 · assessment · nothing blockedallow
  2. ai-summarizer-free · unapproved AI appendpoints · harbor-dental · dr.okoye-mbp · assessment · in reportallow
  3. Claude · personal account · upload patients-q3.xlsxendpoints · harbor-dental · billing-01 · assessment · PHI in upload · top findingallow

Illustrative entries in the shape the product writes them.

Policies involved

Products in this play

Questions teams ask about this play

No. The agent deploys through the MDM and the extension is force-installed by browser policy. There is no prompt and nothing to opt into.

Related plays

Run this play this week.

Free for your first agents and devices, live in about thirty seconds. Or walk through it with someone who has run it before.

30 minutes. No commitment.

SOC 2 Type II attested · ISO/IEC 27001:2022 certified · HIPAA with a BAA · aligned to the EU AI Act and NIST AI RMF