Triage tickets, draft responses, escalate issues, and build your knowledge base. Research customer context and turn resolved issues into self-service content.
- Stars
- 34,583
- Version
- v1
- Copies
- 0
Overview
Nothing high or critical in what's published. 6 findings of lower severity are listed below.
- Highest severity
- medium
- Findings
- 6
- What ran
- Static analysis
A clean result means nothing alarming in what is published, not a guarantee. How the checks work
Skills in this plugin
- customer-escalationAnthropicPackage an escalation for engineering, product, or leadership with full context. Use when a bug needs engineering attention beyond normal… No issuesSales & marketingDocuments35k
- customer-researchAnthropicMulti-source research on a customer question or topic with source attribution. Use when a customer asks something you need to look up,… No issuesResearchSales & marketing35k
- draft-responseAnthropicDraft a professional customer-facing response tailored to the situation and relationship. Use when answering a product question,… No issuesSales & marketingFinance35k
- kb-articleAnthropicDraft a knowledge base article from a resolved issue or common question. Use when a ticket resolution is worth documenting for… No issuesSales & marketingWriting & content35k
- ticket-triageAnthropicTriage and prioritize a support ticket or customer issue. Use when a new ticket comes in and needs categorization, assigning P1-P4… No issuesSales & marketing35k
We don't republish the plugin's instructions. Read them on GitHub at the reviewed commit.
Security
Security scan
Checked 2 days ago
Result
No issues Nothing high or critical in what's published. 6 findings of lower severity are listed below.
Checked with static analysis: servers it launches, packages it installs at runtime, scripts piped to a shell and bundled binaries. Nothing was run. How the checks work
Findings (6)
medium · 3
- medium
slack: connects to an unrecognised server (mcp.slack.com)
.mcp.json · mcp_risk:M9
- medium
hubspot: connects to an unrecognised server (mcp.hubspot.com)
.mcp.json · mcp_risk:M9
- medium
guru: connects to an unrecognised server (mcp.api.getguru.com)
.mcp.json · mcp_risk:M9
low · 2
- low
intercom: connects to mcp.intercom.com (catalogued, not verified)
.mcp.json · mcp_risk:M9
- low
atlassian: connects to mcp.atlassian.com (catalogued, not verified)
.mcp.json · mcp_risk:M9
info · 1
- info
notion: connects to mcp.notion.com (verified in the MCP catalog)
.mcp.json · mcp_risk:M9
Versions
Version history
Each distinct content we have seen, newest first, with the verdict it got at the time.
One version so far: v1 (1.3.0), seen 2026-11-03.
Files
Files
10 files, 77 KB in total. Names only; open them on GitHub.
- .claude-plugin/plugin.json
- .mcp.json
- CONNECTORS.md
- LICENSE
- README.md
- skills/customer-escalation/SKILL.md
- skills/customer-research/SKILL.md
- skills/draft-response/SKILL.md
- skills/kb-article/SKILL.md
- skills/ticket-triage/SKILL.md
See and control which skills your people use
Inside your organization, Waxell scans each skill and plugin before anyone installs it, approves what passes and publishes it to a private marketplace, and puts every MCP tool call behind one governed URL.
30 minutes. No commitment.
SOC 2 Type II attested · ISO/IEC 27001:2022 certified · HIPAA with a BAA · aligned to the EU AI Act and NIST AI RMF
More sales & marketing skills and plugins
- customer-escalationAnthropicPackage an escalation for engineering, product, or leadership with full context. Use when a bug needs engineering attention beyond normal… No issuesSales & marketingDocuments35k
- draft-responseAnthropicDraft a professional customer-facing response tailored to the situation and relationship. Use when answering a product question,… No issuesSales & marketingFinance35k
- kb-articleAnthropicDraft a knowledge base article from a resolved issue or common question. Use when a ticket resolution is worth documenting for… No issuesSales & marketingWriting & content35k
- ticket-triageAnthropicTriage and prioritize a support ticket or customer issue. Use when a new ticket comes in and needs categorization, assigning P1-P4… No issuesSales & marketing35k