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People and addresses

The same person often shows up under more than one address: a work laptop as jane@acme.com, a personal browser as jane@gmail.com, an old domain after a rebrand. Waxell keeps a list of people, each with every address they answer to.

Open Identity → People to:

  • search for someone by any of their addresses
  • see every address a person answers to, and where it came from
  • add or remove an address
  • merge two records that are really one person
  • View activity: one timeline of their devices, captures, agent runs, gateway calls and agent-identity records

Where it's used​

  • User counts: endpoint and dashboard "users" figures count people, not addresses.
  • Filtering to a person: filtering a page to one user includes rows under all their addresses.
  • Team-scoped guards: a device owned under a second address still gets the team's guard.

Waxell creates a person the first time it sees an address. Connecting a second address to that person is up to you: add it to the person, or merge the two records. (Directory sync uses your directory's aliases to link directory users to existing Waxell members.)