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Install on One Machine (No MDM)

This guide installs the Waxell desktop agent on one machine, by yourself — no MDM, no admin/IT involvement. It's the fastest way to try Waxell on your own laptop before rolling it out to a fleet.

Once installed, the agent discovers which apps on your machine talk to AI services (Claude Desktop, Cursor, Claude Code, Copilot, browsers…) and reports that activity to your workspace under Governance → Connect → AI Endpoints.

Deploying to a whole fleet instead?

Don't install machine-by-machine — use the one-profile MDM flow. It pushes silently to every managed device. This page is only for single-machine, hands-on installs.

Capture is OFF by default

Installing the app turns on discovery and metadata only — which apps are talking to which AI services. Nothing is intercepted or decrypted. Payload capture stays off until an admin enables it for a specific host on the Guard cascade.


macOS

Requirements: macOS 12 (Monterey) or later. The app is signed and Apple-notarized, so it opens without any "unidentified developer" warning.

1. Download

⬇ Download for Mac (Apple Silicon)

This is the Apple Silicon (M1/M2/M3/M4) build. Not sure which Mac you have? Click → About This Mac — if the Chip line says "Apple", this is the right one.

Intel Macs

A direct download for older Intel Macs is coming soon. In the meantime, ask your Waxell contact for the Intel build.

2. Install

  1. Open the downloaded WaxellSetup-arm64.dmg.
  2. Drag Waxell Setup onto the Applications folder.
  3. Open Applications and double-click Waxell Setup to launch it.
Always run it from Applications

The network monitor only loads when the app runs from /Applications. If you launch it from the disk image or Downloads, macOS will block the monitor. Drag it to Applications first.

3. Sign in

  1. Click Sign in with browser.
  2. Your default browser opens to the Waxell sign-in page. Log in.
  3. Click Allow this Mac.
  4. The app flips to "Signed in as <your-email>". No API key to paste.

4. Approve the network monitor

  1. macOS shows that a system extension was blocked, or the app says "Approve in System Settings."
  2. Open System Settings → General → Login Items & Extensions.
  3. Under Network Extensions, find Waxell and turn it on.
  4. If macOS shows a "Waxell would like to filter network content" dialog, click Allow. Enter your Mac password if prompted.

5. Verify

  • In Waxell Setup, the Network Monitor tab shows the service running (green).
  • In your workspace, Governance → Connect → AI Endpoints → AI Apps lists your machine and its AI apps within a minute or two.

✅ Done. Use your AI tools normally; discovered activity flows into your workspace.

Uninstall (macOS)

  1. Quit Waxell Setup and drag /Applications/Waxell Setup.app to the Trash.
  2. System Settings → General → Login Items & Extensions → Network Extensions → Waxell → off.

Windows

Preview build — unsigned for now

The Windows installer is pre-release and not yet code-signed (EV certificate in verification). Until it's signed, you'll get it directly from your Waxell contact rather than a public link, and Windows will show an "unknown publisher" prompt. The bundled team-install.ps1 script smooths over the rough edges; signed builds will install with no warnings.

Requirements: Windows 10 (1809+) or Windows 11.

1. Get the files

Your Waxell contact sends you two files — save them to the same folder:

Waxell-<version>.msi
team-install.ps1

2. Install

  1. Right-click team-install.ps1Run with PowerShell.
  2. Approve the UAC prompt ("Verified publisher: Unknown" is expected for the preview → Yes).
  3. Wait ~30 seconds. The script adds a Microsoft Defender exclusion for C:\Program Files\Waxell\, runs the MSI, and confirms the WaxellNetworkMonitor service is running.

3. Sign in

  1. Open Waxell Setup from the Start Menu.
  2. Click Sign in with browser → log in → Allow this PC.
  3. The app flips to "Signed in as <your-email>".

4. Verify

  • The Network Monitor tab shows the service running.
  • Governance → Connect → AI Endpoints → AI Apps lists your PC within a minute or two.

✅ Done.

Uninstall (Windows)

Use the bundled team-uninstall.ps1 (right-click → Run with PowerShell → approve UAC). It stops the service, removes the binaries, and removes the Defender exclusion. To clear sign-in: click Sign out in the app, or remove dev.waxell.setup:connect from Control Panel → Credential Manager.


Hitting a snag?

See Troubleshooting & Diagnostics for fixes to the common issues (system-extension approval, SmartScreen, Defender, browser sign-in), and What gets installed for the full component list.