Simple, transparent pricing
Start free. Scale to enterprise. Every plan includes the full observability and governance platform.
Free
For individual builders exploring agentic systems.
- Spans / month10,000
- Agents3
- Users1
- MCP Gateway1 upstream
- GovernanceBasic policies
- SupportCommunity
Pro
For teams shipping production agents at scale.
- Spans / month500,000
- Agents25
- Users10
- MCP Gateway10 upstreams
- GovernanceFull policy engine
- SupportEmail
Enterprise
For organizations that need compliance and dedicated support.
- Spans / monthUnlimited
- AgentsUnlimited
- UsersUnlimited
- MCP GatewayUnlimited upstreams
- GovernanceFull + compliance
- SupportDedicated
Reseller
White-label the platform under your brand for your customers.
- Spans / monthCustom
- AgentsUnlimited
- UsersUnlimited
- MCP GatewayWhite-label
- GovernanceFull + OEM
- SupportDedicated
Feature Comparison
| Free | Pro | Enterprise | Reseller | |
|---|---|---|---|---|
| Spans / month | 10,000 | 500,000 | Unlimited | Custom |
| Agents | 3 | 25 | Unlimited | Unlimited |
| Users | 1 | 10 | Unlimited | Unlimited |
| MCP Gateway | 1 upstream | 10 upstreams | Unlimited | White-label |
| Governance | Basic policies | Full policy engine | Full + compliance | Full + OEM |
| Support | Community | Dedicated | Dedicated | |
| SSO / SAML | — | — | Included | Included |
| Audit Logs | 7 days | 30 days | 1 year | 1 year |
| SLA | — | 99.9% | 99.99% | Custom |
| Price | Free | $99/mo | Contact us | Contact us |
Frequently Asked Questions
What counts as a span?
A span is a single unit of telemetry: one LLM call, tool invocation, or agent step. Waxell Observe auto-instruments these when you add the SDK.
Can I upgrade or downgrade anytime?
Yes. Plan changes take effect immediately. If you downgrade mid-cycle, the remaining balance is prorated to your next invoice.
Is there a free trial for Pro?
Every Pro signup includes a 14-day trial with full access. No credit card required to start.
What does the Reseller plan include?
White-label branding, custom domains, tenant provisioning APIs, and a dedicated account team. Contact sales for the full spec sheet.
Need a custom plan?
Talk to our team about enterprise requirements, volume pricing, or white-label partnerships.